03 · Closed clients

Past-Client Referral & Repeat-Business Engine

Follow a completed transaction into a thoughtful client-care funnel that earns feedback, reviews, referrals and future conversations.

Interactive simulation using hard-coded sample leads. The n8n, WAPI, Retell AI, CRM and database panels demonstrate production logic; no real client data is transmitted.
Automation runningClient-lifecycle simulationSample 1 of 3 · PC-4418
Live workflow funnelDeal closed

Waiting for the trigger…

0%
AT
Ava Thompson+1 ••• ••• 7724 · Closed buyer
New enquiry
Waiting for the automation trigger

The approved conversation will appear here as the funnel runs.

Approved automation channelHuman takes over for advice or negotiation
Automation activityOne visible audit trail
Simulation time
  1. Day 001
    Closed client enrolled in the care planThe client moves from transaction follow-up into a separate relationship journey.
  2. Day 012
    Closing thank-you and resource pack deliveredA personal, approved message checks the experience before making any request.
  3. Day 143
    Client reported a 9/10 experiencePositive and negative feedback follow different paths, with service recovery prioritised.
  4. Day 154
    Personal review link deliveredOnly a satisfied client receives a simple, timed review request.
  5. Month 125
    One-year property review offeredThe client receives a useful home or market check-in instead of a generic promotion.
  6. + 1 min6
    Warm seller referral assigned to the listing teamA referred contact is captured with context, permission and clear ownership.
Illustrative workflow impactWhat changes for the team
Client status

ClosedRelationship

Lifecycle continues
Feedback

UntrackedCaptured

Service recovery ready
Review ask

RandomWell timed

After positive feedback
Opportunity

Memory-basedRouted

Referral or repeat

This demo illustrates workflow behaviour. Actual results depend on lead quality, volume, tools, team adoption and market conditions.

Background engine · client lifecycle

A closed deal becomes a managed relationship, not a forgotten record.

Simulated backend

The system waits for the right milestone, checks client status, starts a service-first conversation and routes positive feedback, reviews, referrals or repeat intent into the correct human workflow.

TriggerClosing, check-in or anniversary milestonePC-4418 · Closed buyer
01CRM event

Stage or milestone trigger

02Secure webhook

Payload received

03n8n workflow

Map, check and route

04AI conversation

WAPI / Retell AI

05CRM + database

One clean record

06Agent + calendar

Human next action

Source payloadWebsite webhook
JSON
submission_id
waiting…
page
waiting…
utm_source
waiting…
interest
waiting…
consent
waiting…
n8n execution logPropertyFlow / PC-4418
Running
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    Waiting for previous node…

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Example production stack

n8nWorkflow orchestrationWAPIWhatsApp messagingRetell AIVoice conversationsCRMPipeline and ownershipDatabaseStructured recordsCalendarBookings and reminders
Final tools are selected around the client’s existing systems, approved access and compliance requirements.

Real-world fit

Built around the moments where property opportunities usually leak.

The final system is configured around your lead sources, approved conversation logic, CRM stages, calendars, routing rules and human escalation points.

01Closing thank-you journeys
0230-day client check-ins
03Review collection
04Home anniversaries
05Property-value conversations
06Referral and repeat-business routing

From simulation to your workflow

Want this system built around your real lead process?

MyDesignNexus can connect your approved lead sources, AI calling or messaging, website, CRM, calendars and custom software into one measurable operating flow.